Effective Date: June 2026
Vita Drip & Beauty Bar and Vita Weight Loss & Hormone Health work with licensed pharmacies and fulfillment partners to process and ship prescription medications and certain wellness products directly to eligible patients.
Prescription Processing
All prescription medication orders are subject to review and approval by a licensed healthcare provider.
Submission of payment does not guarantee that a prescription will be issued or that treatment will be approved.
Orders cannot be processed until:
- Required medical forms have been completed
- A provider has reviewed the patient’s medical information
- Any required laboratory results have been received and reviewed
- Treatment has been approved
Processing Times
Most approved medication orders are submitted to the pharmacy within 1-3 business days after provider approval.
Once submitted, pharmacy processing and fulfillment times may vary.
Patients should allow approximately 5-7 business days for processing and delivery after approval, although actual delivery times may vary based on pharmacy workload, medication availability, weather conditions, holidays, and carrier delays.
Shipping Carriers
Orders are typically shipped using major carriers such as:
- UPS
- FedEx
- USPS
- Other approved delivery services
Carrier selection is determined by the dispensing pharmacy.
Shipping Address Accuracy
Patients are responsible for providing an accurate shipping address.
Vita Drip & Beauty Bar and Vita Weight Loss & Hormone Health are not responsible for delays, losses, or delivery issues resulting from incorrect or incomplete shipping information provided by the patient.
Additional fees may apply if a shipment must be reprocessed due to incorrect address information.
Medication Delivery
Once an order has been transferred to the shipping carrier, delivery timelines are outside the control of Vita Drip & Beauty Bar and Vita Weight Loss & Hormone Health.
Delivery dates are estimates and are not guaranteed.
The practice is not responsible for carrier delays caused by:
- Weather conditions
- Transportation disruptions
- Holidays
- Carrier operational issues
- Events beyond reasonable control
Lost, Stolen, or Damaged Packages
Patients must notify us within 48 hours of a reported delivery issue.
If a package is reported as:
- Lost
- Stolen
- Damaged
- Delivered to the wrong address
We will work with the pharmacy and shipping carrier to investigate the issue.
Replacement shipments are not guaranteed and will be evaluated on a case-by-case basis.
Temperature-Sensitive Medications
Certain medications may be temperature sensitive during transit.
Patients are responsible for promptly retrieving delivered packages and following all storage instructions provided by the pharmacy.
The practice is not responsible for medications damaged due to delayed retrieval after delivery confirmation.
Shipping Restrictions
Medications can only be shipped to states where treatment is legally permitted and where the prescribing provider and dispensing pharmacy are authorized to provide services.
We reserve the right to refuse shipment where prohibited by law.
Returns
For safety and regulatory reasons, prescription medications cannot be returned once dispensed or shipped.
Opened, used, partially used, or temperature-sensitive medications are not eligible for return.
Please refer to our Refund Policy for additional information.
Contact Information
Vita Drip & Beauty Bar
Vita Weight Loss & Hormone Health
Website: www.vitadripbeautybar.com
Email: tiffany@vitadripbeautybar.com
Phone: 585-210-0774
Acceptance
By purchasing products, scheduling consultations, or receiving services through our website, you acknowledge that you have read, understood, and agree to this Shipping Policy.